
Digital Transformation Specialist
24 hours ago
We are seeking a highly motivated and ambitious individual to support our digital transformation strategy in a fully remote entry-level role.
- Key Responsibilities:
- Explore and test new technologies, including AI, RPA, BPA, agents, and digital tools, and recommend practical applications for different departments.
- Support the implementation and roll-outs of new systems, including pilot testing, feedback, and user support.
- Create digital training materials, such as short videos, tutorials, and guides, to support our Digital Training Academy.
- Document solutions and share knowledge to help staff adopt new tools with confidence.
- Assist IT with troubleshooting and support when required, providing a bridge between IT, users, and the transformation team.
- Track and monitor licenses and costs for digital tools, flagging opportunities for efficiency.
- Collaborate with HR and the training team to identify critical digital skills and develop appropriate training resources.
- Provide input into new technology-focused projects as part of our transformation journey.
Requirements:
- A diploma or degree in IT, AI, Computer Science, Digital Media, or related field. Graduates with strong potential will be considered.
- Knowledge of or exposure to automation platforms, such as UiPath, Microsoft Power Automate, Zapier, or similar.
- Experience using AI tools and agents, such as ChatGPT, copilots, Auto Gpt, or equivalent.
- Digital content creation skills, including the ability to create training videos, tutorials, and engaging digital learning material using tools like Canva, Camtasia, Adobe, or AI-driven content platforms.
- Basic technical and process troubleshooting skills.
- Strong problem-solving ability, with resilience and a sense of urgency to find practical effective solutions.
- Curiosity and a willingness to experiment with new technologies, able to conduct basic analyses as regards what will add value.
- Quick learner.
- Good communication and listening skills, able to explain technical ideas simply and clearly, and train users effectively.
- Sound administrative skills, able to track exploration, learning, roll-outs, and licenses with a good memory of what has been explored, communicated, and decided on.
- Self-driven, ambitious, and able to work independently.
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