Customer Service and Sales Representative
2 weeks ago
Job Title: Customer Service and Sales Representative
Company: Policy Bazaar Insurance Brokers Pvt. Ltd.
Location: Sector 44 Gurugram
Employment Type: Fulltime
Policy Bazaar is seeking enthusiastic and customer-focused individuals to manage customer inquiries and drive sales through various channels. This is a blended process position offering a dynamic work environment where you can grow and develop your skills.
Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide detailed information about our products and services.
- Assist customers in making informed decisions about their insurance needs.
- Achieve sales targets by promoting and selling insurance products.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints in a professional and timely manner.
- Collaborate with team members to improve customer satisfaction.
Requirements:
- Experience: 04 years in customer service or sales.
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Basic computer skills and familiarity with CRM systems.
- Strong problem-solving abilities and attention to detail.
- High School Diploma and Bachelor's degree preferred.
Working Conditions: 6-day working week. Salary range: 2.5-4 LPA depending on relevant experience.
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