Sales and Customer Service Representative

4 weeks ago


Delhi, Delhi, India AJANTA LABELS CO. PVT. LTD. Full time

We are seeking a dynamic and proactive female candidate to join our team as a Sales and Customer Service Representative. This role involves extensive communication with customers, order processing, customer interaction, payment follow-ups, and contributing to customer acquisition efforts.

Key Responsibilities:
  • Communicate effectively with customers to understand their needs and provide suitable solutions.
  • Process orders received from customers efficiently and accurately.
  • Interact with customers through various channels to ensure a positive experience.
  • Follow up on payments and ensure timely resolution of any payment-related issues.
  • Actively contribute to customer acquisition strategies and initiatives.
Requirements:
  • Proficient in English with average speaking and writing skills.
  • Strong email communication abilities.
  • Proficiency in Excel or similar tools for order processing and data management.
  • Proven track record in customer interaction and relationship management.
  • Excellent follow-up skills to ensure customer satisfaction.
  • Minimum 1 year of experience in the relevant job profile.
Benefits:
  • Enjoy a conducive and supportive working environment.
  • No stringent sales targets allowing for focus on quality customer interactions.
  • Timely and competitive salary packages.


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