JD Edwards Distribution Support Specialist

9 hours ago

Bengaluru, Karnataka, India beBeeDistribution Full time ₹ 14,51,000 - ₹ 21,97,400
JD Edwards Distribution Support Specialist

As a JD Edwards Distribution Support Specialist, you will play a critical role in ensuring the smooth operation of our clients' JD Edwards EnterpriseOne systems. This involves providing first- and second-line support to customers, liaising with internal teams and external suppliers to resolve issues, and proposing value-added solutions to improve system performance.

  • Key Responsibilities:
  • Provide exceptional customer service by responding promptly to queries and resolving issues efficiently.
  • Collaborate with cross-functional teams to identify and address application performance issues.
  • Develop and implement proactive problem management strategies to minimize recurring incidents.
  • Support junior consultants with technical queries and project activities.
  • Build strong relationships with stakeholders and customers through effective communication and delivery of high-quality outcomes.

The ideal candidate will have a minimum of 3 years' experience in Oracle JD Edwards implementation or support, specifically within core distribution modules such as Inventory, Sales, Advanced Pricing, and Procurement. They will possess excellent verbal and written communication skills, be highly motivated and self-driven, with a proven ability to manage multiple tasks simultaneously.

Requirements:

  • Hands-on experience with JD Edwards versions up to and including EnterpriseOne 9.2.
  • Excellent analytical and problem-solving skills, with a structured approach to issue resolution.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing competing demands.
  • Strong communication and interpersonal skills, with experience working with diverse stakeholders.

What We Offer:

  • A competitive compensation package, commensurate with experience.
  • Opportunities for professional growth and development, with training and support to enhance skills and knowledge.
  • A dynamic and supportive work environment, with a collaborative team ethos.

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