Product Complaints Specialist

6 days ago


Madurai, Tamil Nadu, India beBeeRegulation Full time

Job Title: Product Complaints Specialist

Job Description: The successful candidate will be responsible for handling medical device customer allegations in a complaints management system. They will have knowledge on medical devices usage, including post-market surveillance (PMS) and medical devices reporting.

Key Responsibilities:

  • Complaints Handling Process Management
  • Work with the team lead to complete daily assignments
  • Organize and manage daily work allocation
  • Utilize work instructions to resolve complaints and ensure compliance with processes
  • Minimum 2-7 years of experience in Medical Devices Complaints Handling or PMS activities
  • Proficient knowledge of global medical device regulations such as CFR Parts 803, 806, and 820, ISO 13485, and ISO 14971

Requirements:

  • Degree in Life Sciences, Engineering, or related field
  • Excellent analytical and problem-solving skills
  • Strong communication and organizational skills

Benefits:

  • Competitive compensation package
  • Ongoing training and professional development opportunities
  • A collaborative and dynamic work environment

Additional Information:

  • Relevant certifications and training are a plus
  • Previous experience with similar software applications is an advantage


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