Data-Driven Operations Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeCollection Full time ₹ 10,00,000 - ₹ 20,00,000
Business Analyst Position

We are seeking an experienced Business Analyst to join our team. As a key member of our operations department, you will play a vital role in managing day-to-day activities, building performance trackers, and providing actionable insights through data analysis.

Key Responsibilities:
  • Develop and maintain performance trackers for the operations team, including tracking key performance indicators (KPIs) related to customer payments, team productivity, and overall operational efficiency.
  • Assist in allocating customers to calling and field teams, ensuring that resources are optimally distributed based on DPD (Days Past Due) status.
  • Analyze operational data to identify trends, bottlenecks, and areas for improvement. Provide regular reports and insights to inform strategic decisions.
  • Focus on enhancing collection efficiency and reducing NPA (Non-Performing Assets) across various DPD buckets.
  • Track and analyze key metrics such as NPA and collection efficiency across different DPD buckets, ensuring performance targets are met.
  • Collaborate with the operations team to implement process improvements based on data analysis and industry best practices.

This role requires strong analytical and problem-solving skills, with the ability to draw insights from data and translate them into actionable recommendations. Excellent verbal and written communication skills are essential for presenting complex data in a clear and concise manner.

Our ideal candidate is a detail-oriented and results-driven individual who thrives in a fast-paced environment. If you have a passion for data analysis and driving business growth, we encourage you to apply.

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