Senior CRM Technical Lead

15 hours ago


Hyderabad, Telangana, India CommScope Full time

In a world where technology is constantly evolving, we're looking for a skilled Senior CRM Technical Lead to join our team at CommScope.

This role will work closely with Sales, Marketing, and Customer Operations teams to design and implement operational activities that align with the CRM group's strategy, mission, and objectives.

The ideal candidate will have extensive experience with Microsoft CRM Dynamics 365 and prior versions, as well as a strong background in writing Plug-ins and custom workflows.

Responsibilities will include:

  • Developing solutions for Sales, Marketing, and Customer service processes
  • Leading and managing the CRM technical and functional area
  • Collaborating with Business Stakeholders and Domain Experts to understand and document business requirements
  • Ensuring end-to-end technical assurance and governance
  • Delivering projects by authoring/reviewing solution design, functional design, technical design, and test sets

As a Senior CRM Technical Lead, you will be responsible for providing technical expertise, direction, and leadership to the CRM technical team.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at https://www.commscope.com/careers/eeo or learn more about CommScope's accommodation process and EEO policy at https://www.commscope.com/careers/eeo.



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