
Retail Performance Coach
4 days ago
We're seeking a dynamic Retail Trainer to drive learning and development across our growing eyewear brand.
In this role, you'll be responsible for building retail excellence by delivering impactful training programs to front-line teams, with a focus on sales performance, customer experience, product knowledge, and operational efficiency.
- Design and deliver training programs focused on product knowledge (eyewear, accessories), customer service & experience, and sales techniques and upselling.
- Collaborate with Operations, HR, and Business Teams to identify training needs and performance gaps, conduct in-person and virtual training sessions for retail staff, team leaders, and support roles, and develop digital training content (videos, decks, quizzes) for scalable learning.
- Conduct needs assessments to identify training requirements and develop customized training solutions.
- Deliver high-quality training programs that meet business objectives and improve employee skills.
- Develop and maintain training materials, including presentations, handouts, and online resources.
- Minimum 2-3 years of experience in training, preferably in retail, eyewear, fashion, lifestyle, or e-commerce.
- Strong organizational, analytical, and follow-up skills.
- Comfort with virtual training tools, LMS platforms, and digital content creation.
- A collaborative work environment.
- Ongoing training and development opportunities.
- The chance to join a dynamic team and make a meaningful contribution to our success.
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Regional Retail Expert
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Fitness Coach
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Top Business Coach
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Retail Business Manager
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Retail Operations Supervisor
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Performance Marketer
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Retail Operations Specialist
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