Technical Expert

5 days ago


Pune, Maharashtra, India Luxoft Full time

Job Overview

Luxoft is seeking a highly skilled Technical Expert to join our team in an Application Support Engineering role.

The ideal candidate will have a strong background in troubleshooting file transfer failures, maintaining documentation of production issues, and handling critical production downtime.

We are looking for someone with hands-on experience in PowerShell scripting, XCOM, SFTP, and job scheduling, as well as knowledge of networking concepts and Azure cloud architecture.

The selected candidate will be responsible for:

  • Troubleshooting file transfer failures and processing failed files before the agreed cut-off time.
  • Maintaining documentation of production issues, production run books, and assisting in documenting operational best practices.
  • Handling Conference Bridge during critical production downtime (P1 and P2 incidents).
  • Assisting in resolving complex technical issues and providing timely solutions.

Requirements

To be successful in this role, you will need:

  • A minimum of 4-6 years of experience in application support engineering.
  • Hands-on experience in PowerShell scripting, XCOM, SFTP, and job scheduling.
  • Knowledge of networking concepts and Azure cloud architecture.
  • Strong understanding of SQL database concepts.
  • Excellent communication skills (verbal and written), proactive, and willing to learn and work independently.

Preferred Qualifications

We also look for candidates with:

  • Good knowledge of Unicenter tool, Revsoft or any scheduling tool.
  • Good knowledge of Shell scripting.
  • Banking Domain application support knowledge.
  • Strong ITIL Process knowledge.

What We Offer

We offer a competitive salary range of $120,000 - $180,000 per annum, depending on your level of experience and qualifications.

Luxoft offers a dynamic and supportive work environment, opportunities for career growth and professional development, and a comprehensive benefits package.

How to Apply

If you are a motivated and experienced technical professional looking for a new challenge, please submit your resume and cover letter to us.



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