Technical Expert
5 days ago
Job Overview
Luxoft is seeking a highly skilled Technical Expert to join our team in an Application Support Engineering role.
The ideal candidate will have a strong background in troubleshooting file transfer failures, maintaining documentation of production issues, and handling critical production downtime.
We are looking for someone with hands-on experience in PowerShell scripting, XCOM, SFTP, and job scheduling, as well as knowledge of networking concepts and Azure cloud architecture.
The selected candidate will be responsible for:
- Troubleshooting file transfer failures and processing failed files before the agreed cut-off time.
- Maintaining documentation of production issues, production run books, and assisting in documenting operational best practices.
- Handling Conference Bridge during critical production downtime (P1 and P2 incidents).
- Assisting in resolving complex technical issues and providing timely solutions.
Requirements
To be successful in this role, you will need:
- A minimum of 4-6 years of experience in application support engineering.
- Hands-on experience in PowerShell scripting, XCOM, SFTP, and job scheduling.
- Knowledge of networking concepts and Azure cloud architecture.
- Strong understanding of SQL database concepts.
- Excellent communication skills (verbal and written), proactive, and willing to learn and work independently.
Preferred Qualifications
We also look for candidates with:
- Good knowledge of Unicenter tool, Revsoft or any scheduling tool.
- Good knowledge of Shell scripting.
- Banking Domain application support knowledge.
- Strong ITIL Process knowledge.
What We Offer
We offer a competitive salary range of $120,000 - $180,000 per annum, depending on your level of experience and qualifications.
Luxoft offers a dynamic and supportive work environment, opportunities for career growth and professional development, and a comprehensive benefits package.
How to Apply
If you are a motivated and experienced technical professional looking for a new challenge, please submit your resume and cover letter to us.
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