Cloud Infrastructure Technical Expert

1 week ago


Pune, Maharashtra, India Sungard Availability Services Full time
Job Overview

Sungard Availability Services (SAS) is a leading provider of cloud and recovery services for global enterprises. We are seeking a skilled Cloud Infrastructure Technical Expert to join our team in India.

About the Role

This full-time position involves providing technical expertise for complex customer environments, acting as a technical subject matter expert, and building customer relationships to understand unique needs. Key responsibilities include providing world-class customer support, troubleshooting issues, and assembling documentation. The successful candidate will work closely with internal teams and vendors to resolve customer-reported issues and provide workarounds whenever possible.

Technical Requirements
  • Bachelor's degree in a technical or computer-related field preferred
  • 5-10 years of experience supporting enterprise-scale environments
  • Strong knowledge of Windows Server operating systems, including Windows Server, ESX/VMware, Windows Clusters, Active Directory, network configuration, and storage technologies
  • Experience with scripting and automation tools
  • Familiarity with Unix-based operating systems, such as Solaris, RHEL, and AIX
Benefits

We offer an estimated salary of $90,000 - $120,000 per annum, depending on location and experience. Other benefits include:

  • A comprehensive health insurance plan
  • A 401(k) retirement savings plan
  • Generous paid time off and holidays
  • Ongoing training and professional development opportunities
What We Offer

SAS provides a dynamic and supportive work environment that fosters collaboration and innovation. Our team members enjoy a range of benefits, including:

  • A flexible work schedule with options for remote work
  • A state-of-the-art IT infrastructure
  • Access to cutting-edge technology and tools
  • A commitment to diversity, equity, and inclusion
How to Apply

If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and cover letter, through our website.



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