ServiceNow ITSM Implementation Lead

3 days ago


Udaipur, Rajasthan, India beBeeService Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

We are seeking a highly experienced ServiceNow ITSM professional to lead our architecture, design, and development efforts.

Key Responsibilities
  • Lead the technical architecture and solution design for ServiceNow ITSM implementations, ensuring alignment with enterprise ITIL processes.
  • Develop and maintain custom components including Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Notifications, and Inbound Actions.
Team Leadership & Governance
  • Lead and mentor a team of developers and admins in an Agile environment.
  • Define technical standards, perform code reviews, and enforce platform governance and data model integrity.

As a key member of our team, you will be responsible for leading the technical direction of our ServiceNow ITSM implementation. You will work closely with our development team to design, develop, and implement custom solutions that meet the needs of our business.

Requirements
  • Proven experience in ServiceNow ITSM implementation and customization.
  • Excellent technical skills and knowledge of ITIL best practices.
Benefits
  • Opportunity to work on a large-scale ServiceNow ITSM implementation.
  • Collaborative and dynamic work environment.


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