Director of Operational Excellence

Job Title: Sustainability Excellence Leader

Experience: 20+ years

We are shaping the future of efficient and reliable automation technology, driving excellence and sustainable growth across our global operations. This center has been the cornerstone of our success for many years.

The Head of Quality and Sustainability will play a key role in influencing senior leadership decisions to ensure adherence to quality standards and sustainability goals, as well as compliance with international regulations.

Responsibilities include enhancing our Quality Management System (QMS) and internal policies to foster a culture of continuous improvement, driving operational excellence and customer satisfaction.

• Act as the voice of quality in the leadership team, influence decision-making to drive quality outcomes.
• Develop partnership and collaborate with global quality leaders to deploy best-in-class quality systems.
• Develop and execute the quality strategy, vision, roadmap, and objectives aligned with business objectives.
• Ensure compliance with industry standards and regulatory requirements applicable to our organization from time to time.
• Drive operational excellence initiatives to improve quality, customer satisfaction, and business performance.
• Establish robust processes for quality assurance (QA), quality control (QC), audits, inspections, and corrective/preventive actions (CAPA).
• Own audit readiness, certification, and regulatory compliance across functions.
• Develop KPIs and dashboards to monitor, measure, and report on quality performance across the organization.
• Champion a quality-centric culture, fostering continuous learning and quality ownership at every organizational level.
• Collaborate closely with local and global stakeholders and external partners to align on quality expectations.
• Build and lead a high-performing quality team; mentor and develop talent.
• Conduct regular training and awareness programs to ensure compliance and drive behavioral change.
• Assess risks proactively and implement robust risk management and mitigation strategies.
• Stay abreast of technological advancements, industry trends, and regulatory changes to keep our organization ahead.

Sustainability & ESG Execution

• Localize and drive the company's sustainability and ESG framework in India in alignment with global priorities.
• Ensure compliance with applicable Indian environmental regulations, standards (e.g., ISO 14001, ISO 45001), and ESG reporting norms.
• Promote energy efficiency, waste reduction, water conservation, and sustainable procurement at project sites.
• Collaborate with procurement, HSE, engineering, and project execution teams to integrate sustainability across operations.
• Lead reporting on sustainability performance for India region, including regulatory, internal, and customer requirements.

Required Skills and Qualifications

• Bachelor's or master's degree in engineering, Quality Management, Environment Science, or a related field.
• 15+ years of progressive experience in quality, sustainability, or EHS roles, preferably across multiple industries.
• Strong knowledge of quality systems, compliance standards (ISO 9001, ISO 13485, ISO/TS 16949, GMP, etc.), and industry regulations.
• Certified Quality Professional (e.g., Six Sigma Black Belt, ASQ CQE/CQM/OE) is highly desirable.
• Demonstrated success in leading quality transformations, continuous improvement initiatives, and large teams.
• Expertise in root cause analysis, statistical process control, and risk management methodologies.

Benefits

• Opportunity to shape the future of automation technology and drive sustainable growth.
• Chance to work with a global organization and contribute to its success.
• Collaborative and dynamic work environment.
• Competitive compensation and benefits package.

Others

• Passion for building quality-first cultures.
• Strategic thinking with hands-on problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to lead cross-functional and cross-cultural teams.
• Resilient, decisive, and courageous in conversations and decisions.