
Streamline Business Operations as an Automation Specialist
3 days ago
We are seeking an Automation Specialist to design, build and deploy a streamlined end-to-end automation system for our back-office operations. This role focuses on integrating various tools into a seamless workflow.
The goal is to replace manual admin processes with reliable automations that meet compliance standards.
Key Responsibilities:
- Design and implement document automations (receipts, contracts, audit packs, authority forms)
- Build Slack command workflows (/receipt, /contract, /auditpack, etc.) for one-click actions
- Configure and optimize Pipedrive CRM (fields, automations, deal stages)
- Automate document generation (Google Docs → PDF → email → Drive storage)
- Integrate DocuSign for seamless e-signature workflows
- Automate onboarding workflows for Property Management tools (PropertyMe/MRI)
- Route leads from funnels (ClickFunnels/GoHighLevel) and classify them via AI
- Build compliance workflows (intake checklists, missing-doc reminders, SLA trackers)
- Develop dashboards & reporting for KPIs, marketing attribution, and pipeline tracking
- Ensure all workflows follow security, compliance, and reliability standards
- Provide documentation, diagrams, and runbooks, plus training for internal users
Requirements:
- Proven experience with no-code automation platforms (Make.com/Integromat, Zapier, n8n, etc.)
- Strong knowledge of Slack integrations and app workflows
- Experience with CRM automation (Pipedrive preferred)
- Familiarity with Google Workspace automation (Docs, Drive, Sheets)
- Knowledge of DocuSign API/integration
- Ability to integrate with Property Management tools (PropertyMe/MRI) & BGL Simple Fund 360
- Understanding of compliance-sensitive workflows (finance, property, or legal)
- Ops/Systems mindset: able to map messy business processes into structured workflows
- Strong communication skills, excellent documentation habits
Nice to Have:
- Experience with AI-driven automations (lead classification, knowledge bots)
- Familiarity with Australian property or SMSF compliance
- Prior experience building error handling + monitoring dashboards
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