Operational Case Analyst

2 weeks ago

Hyderabad, Telangana, India beBeeCaseAnalyst Full time ₹ 40,00,000 - ₹ 60,00,000
Job Details

The role involves case analysis, document verification and database management to support operational teams.

Key Responsibilities
  • Supporting operational teams in various aspects of business operations including case analysis and document verification.
  • Conducting background checks for clients ensuring accuracy and compliance with policies.
  • Collaborating with cross-functional teams to resolve issues or customer inquiries timely.
  • Contributing ideas for process improvement and optimization.
  • Performing outbound calls to gather necessary information and follow up on verification requests.
Requirements
  • Pursuing a degree/graduate in any field.
  • Strong communication skills verbal and written with ability to interact professionally with clients and team members.
  • Excellent organizational skills and ability to prioritize tasks effectively in a fast-paced environment.
  • Proficiency in Microsoft Office suite particularly Excel Word and Google Sheets.
  • Detail-oriented with keen eye for identifying discrepancies and inconsistencies in data.
  • Ability to work independently as well as collaboratively within a team.
  • Willingness to learn and adapt to new technologies and processes.
Benefits Package

The role offers a unique opportunity to work in different operational teams. The benefits include:

  • Health insurance sum insured 4 lakhs covers self children and spouse.
  • Unlimited free tele doctor consultations with 15 different specialities for you and your family members.
  • Learning development budget Up to Rs 21000/-.
  • Work from anywhere effortlessly with remote setup perk Rs 10000.
  • Inverter for power backup Rs 18000 for any power issues.
  • Additional Monitor Rs 6000 yours to keep to be a pro case analyst.

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