IT Infrastructure Manager

4 weeks ago


Bengaluru, Karnataka, India Epsilon Full time

Epsilon Infrastructure Leadership Role

At Epsilon, we are seeking an experienced IT Infrastructure Manager to lead our STS team in driving innovation and efficiency through cutting-edge technology. As a key member of our Epsilon Product Engineering team, you will be responsible for providing end-to-end solutions for our internal and client-facing platforms.

Key Responsibilities:

  • Manage the operation command centre/NOC and ensure seamless 24/7/365 operations.
  • Lead a large team of system administrators in achieving Incident and Request Management goals and strategies.
  • Oversee operational activities and services, identifying and implementing service improvements within the Operations Center.
  • Provide training and guidance to Operations staff, fostering a culture of continuous improvement and high-quality service delivery.

Requirements:

  • 5+ years of experience managing technical teams with a minimum of 7 years' experience in a related field.
  • Excellent knowledge of administering operating systems, troubleshooting hardware, and experience with large-scale data centers.
  • Experience with Windows/Linux operating systems, PCI and SOC audit experience, and strong documentation skills.
  • Strong leadership skills, ability to communicate clearly and concisely, and proficiency in Bash, Python, or Perl scripting is a plus.

About Epsilon:

Epsilon is a dynamic company that values innovation and efficiency. As a member of our STS team, you will be at the forefront of transforming our digital business and capturing new opportunities. We offer a collaborative environment, opportunities for growth and development, and a chance to make a real impact on our business.



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