IT Infrastructure Manager

3 weeks ago


Bengaluru, Karnataka, India Epsilon Full time

At Epsilon, we are seeking an experienced IT Infrastructure Manager to join our STS team. This is a key role that requires a proven track record in managing technical teams and driving innovation and efficiency through disruptive technology.

Job Description

This position will be responsible for providing leadership to support staff, aiding in the development and achievement of Incident and Request Management goals and strategies. You will oversee operational activities and services, proactively identifying and implementing service improvements within the Operations Center.

  • Provide support in a 24/7/365 environment responding to real-time issues and challenges.
  • Offer leadership to support staff, aiding in the development and achievement of Incident and Request Management goals and strategies.
  • Oversee operational activities and services and proactively identifies and implements service improvements within the Operations Center
  • Investigate and troubleshoot issues with enterprise hardware, Linux/Windows operating systems, networking, and application infrastructure.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Previous experience as a System Administrator.
  • Excellent knowledge of administering operating systems and troubleshooting hardware.
  • 5 years of experience managing technical teams, with a minimum of 7 years' experience in a related field.
Benefits

We offer a competitive salary of $120,000 per year, excellent benefits, and a great work-life balance.

About Us

Epsilon is a leading provider of IT services, with a strong focus on innovation and customer satisfaction.



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