Customer Operations Coordinator

2 weeks ago


Navi Mumbai, Maharashtra, India Resource Management Group Plus Private Limited Full time
Role Overview

Resource Management Group Plus Private Limited is seeking a Customer Operations Coordinator to join our team. The successful candidate will be responsible for managing import operations, handling customer inquiries, and ensuring smooth communication with various stakeholders.

Key Responsibilities:

  • Manage import operations, including coordinating with shipping lines, customs, and other stakeholders.
  • Handle customer inquiries and provide solutions to resolve issues.
  • Prepare, verify, and manage import documentation for compliance purposes.
  • Develop and maintain strong relationships with customers to ensure their satisfaction.

Skills and Qualifications:

  • Minimum 2-3 years of experience in import customer service within the freight forwarding industry.
  • Strong communication and problem-solving skills to handle complex customer queries.
  • Graduate in any discipline.

About Us:

We are a leading company in the logistics industry, committed to providing excellent customer service. If you are a motivated individual looking for a challenging role, please apply.



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