
Beauty Advisor Trainer
5 days ago
The Training and Development Manager is responsible for designing, implementing, and evaluating training programs to enhance the skills and knowledge of Beauty Advisors, field sales representatives, and retail partners.
This role involves developing end-to-end training solutions that improve sell-through, service standards, and launch readiness. Key responsibilities include:
- Creating curriculum and SOPs for product science, shade matching, regimen building, hygiene, VM basics, and claims guardrails (no medical claims).
- Developing multi-format content, such as decks, playbooks, 2-min videos, role-plays, quizzes (Hindi/English).
- Designing examples like a "5×5 pitch" for top SKUs and a "Shade-match in 60 seconds" script.
- Running train-the-trainer sessions, field coaching, and roadshows, as well as monthly masterclasses.
- Partnering with NPD/R&D to translate INCI and benefits into accurate demos, ensuring compliant claims.
- Setting up Learning Management Systems (LMS)/trackers, publishing training calendars, and reporting impact using dashboards.
- Managing regional trainers, onboard channel trainers, and external academies/vendors.
Requirements:
- 6–10 years of experience in beauty/personal-care retail training, including leading pan-India TTT programs.
- A strong grasp of makeup and skincare, able to explain INCI and shade science simply.
- Bilingual: Hindi and English; confident facilitator and on-camera presenter.
- Data-driven; advanced Sheets/Excel; familiar with LMS.
- Weekend/launch flexibility; high travel comfort.
- Plus: MT/EBO experience, cosmetology certification, basic VM.
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