Store Team Lead
2 days ago
About the Role
The Store Manager oversees store operations, manages performance, and delivers high customer service in multiple locations.
Responsibilities:
- Complete store operations, manage performance, and foster teamwork.
- Maintain reports to track progress.
- Ensure stock planning and availability.
- Adhere to standard operating procedures.
- Deliver a balanced mix of products and services.
- Implement visual merchandising strategies.
- Gather market intelligence to enhance business.
- Conduct team reviews and briefings.
- Ensure timely deliveries and store audits via the team.
- Prioritize escalations.
- Cultivate a healthy work environment.
- Lead by example with attention to detail.
- Demonstrate excellent communication and customer handling skills.
- Experience working in premium brands, upmarket segment stores, or high-end retail.
- Manage teams of at least 10 members for 2-3 years.
- Familiarity with computer systems, report generation, and Excel.
- Strong leadership, analytical, and problem-solving skills.
- Conflict resolution and strategic thinking abilities.
- Able to multitask creatively.
Qualifications:
4+ years of experience required.
Required Skills:
- Excellent communication skills.
- Strong customer service skills.
- Confidence and presentability.
- Flexibility and adaptability.
Preferred Skills:
- Leadership and team management experience.
- Background in premium brands, upmarket segment stores, or high-end retail.
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