
Data Center Operations Lead
10 hours ago
The role of a shift manager involves overseeing the daily operations of the data center to ensure efficiency and reliability.
Responsibilities:
- Lead the shift team to execute planned and unplanned activities within timelines with effective communication.
- Track and resolve complaints within SLA deviations.
- Manage incidents, conduct RCA, and implement recommendations on time with periodic reviews.
- Oversee asset management, warranty, AMC, lifecycle, and capacity management.
- Ensure 100% availability of equipment through 5 PPM tracking and completion with OEMs.
Additional Responsibilities:
- Vendor management with RAT and TAT on complaints.
- Track and maintain records for all stocks as per BCP requirements.
- Coordinate with CE teams for customer-related queries and submit reports on time.
- Maintain 100% compliance with periodic trackers.
- Adhere to physical security processes.
- Prepare risk assessments and periodic validations based on incidents and RCA.
- Update inventories regularly with capacity vs. accompany vs. balance on monthly bases.
- Submit reports on time with agreed timelines.
- Achieve 100% audit and compliance.
- Demonstrate knowledge in HSE.
Key Requirements:
- Electrical/Mechanical Engineering degree or equivalent.
- Proven relevant work experience in the Data Center Industry.
- Solid technical background with hands-on experience in data center infrastructure.
- Strong organizational skills including attention to detail and multi-tasking abilities.
Benefits include competitive salary and opportunities for career growth and professional development.
Additional responsibilities may be assigned based on business needs.
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