
Care Coordinator
5 days ago
We're a pioneer in social care, empowering people to live their best lives at home with cutting-edge technology and world-class care. Our mission is to transform the way people receive care, leveraging technology and empowering carers.
The RoleKey Objectives:
- Achieve personal monthly hiring targets
- Enable regions and branches to achieve their monthly hiring targets
- Manage a pipeline of up to 100 candidates for 20+ hires per month
Main Responsibilities:
- Contact candidates within 2 hours of accepting their offer, adhering to SLAs
- Gather correct documentation, process high volumes of references, DBSs, and Right to Work checks
- Ensure checks are completed correctly with no errors, new hires fully compliant with CQC regulations
- Book candidates into training sessions, liaise with trainers to arrange dates
- Liaise with Branch Managers and Regional Directors to complete Risk Assessments
- Send Contracts, complete Carer Sign Off forms, co-sign team member's contracts
- Data entry and management of candidate files, Compliance Tracker, and Applicant Tracking System
- Evaluate issues and blockages to Team Leaders in a timely fashion
Main Tasks:
- Manage Compliance and Daily Trackers by ensuring all activity is updated in real time
- Record all communication with candidates using the ATS, moving them to relevant status in real time
Main Performance Metrics:
- New hires onboarded per week/month
- Candidates booked to and attending training sessions
- Time to hire (from candidate accepting offer to first solo shift)
Main Qualifications:
- 2+ years of experience as an administrator in HR or Recruitment
- Exceptional attention to detail
- Strong communication skills
- Organisational skills and ability to prioritise
- Strong interpersonal skills, work effectively across teams
Main Working Hours:
Monday to Friday, 13:30 PM - 22:00 PM IST (9:00 am - 17:30pm GMT)
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