Senior Technical Analyst for ERP Package Applications
7 days ago
Job Title: Senior Technical Analyst for ERP Package Applications
Job Summary: We are seeking a highly skilled Senior Technical Analyst to join our team at ScaleneWorks. As a Senior Technical Analyst, you will be responsible for recommending product configurations to assist with overall system design and integration. You will also configure, implement, and provide complex product support activities to meet client needs.
Key Responsibilities:
- Recommend product configurations to assist with overall system design and integration.
- Configure, implement, and provide complex product support activities to meet client needs.
- Perform systems modeling, simulation, and analysis to provide appropriate software solutions.
- Design and develop ABAP programs to meet client business needs.
- Provide input for documentation of new or existing programs to ensure information accessibility as required.
- Participate in designing, developing, troubleshooting, and analyzing software programs that operate with hardware systems.
- Provide feedback and reports to management on the status and availability of software and hardware to ensure proper functioning.
- Work with customers to provide hands-on first-level support.
- Serve as the subject matter expert on product systems, processes, BW architecture, and interface capabilities.
- Participate in acceptance testing and coordinate product implementation.
- Identify issues and solidify plans for using them to meet business needs. Assist in preparing requirements, evaluating requirements with impact and/or gap analysis, and proposing solutions.
- Ensure that the technical solution addresses the business concern.
- Address product requirements, usability, change requests, and defines future functionality to end users and stakeholder groups to increase understanding of existing solution and new requirements.
Basic Qualifications:
Bachelor's degree or equivalent combination of education and experience.
Bachelor's degree in computer science, information systems, or related field preferred.
Five or more years of experience with technical product configuration, design, and/or integration.
Business Warehouse (BW) experience must include ABAP development experience to work in BW independently.
Good analytical skills and problem-solving skills, confident to discuss requirements with the customer independently and be able to design the solution.
Good experience in quality assurance testing.
Experience in upgrade and/or migration is nice to have.
BPC experience is nice to have.
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