Strategic Business Analyst

22 hours ago


Mumbai, Maharashtra, India beBeeCRM Full time ₹ 9,00,000 - ₹ 12,00,000

Enhance your career with a Business Analyst – CRM role that offers diverse opportunities and growth prospects.

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The ideal candidate will have deep expertise in Crm Systems and a strong background in business analysis within the banking domain. This dynamic professional will bridge business needs with technology solutions, drive crm strategy, and lead functional teams across large-scale transformation programs.


Key Responsibilities:

  • Lead functional analysis and requirement gathering for crm initiatives in the banking sector.
  • Act as a liaison between business stakeholders and technical teams to ensure solution alignment.
  • Define and document business processes, functional specifications, and user stories.
  • Drive crm roadmap planning, solution design, and functional testing.
  • Conduct workshops, stakeholder interviews, and gap analysis sessions.
  • Provide leadership to junior BAs and functional consultants.
  • Ensure compliance with regulatory and data governance standards in crm implementations.

Requirements:

  • ~10 years of experience in business analysis and functional leadership roles.
  • ~ Strong domain knowledge in banking and financial services.
  • ~ Familiarity with Agile and Waterfall methodologies.
  • Hands-on experience with crm platforms such as MS Dynamics Crm, Veripark, or similar.

Ambitious professionals looking to excel in a collaborative environment should consider this opportunity to drive strategic objectives and make a lasting impact.



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