Software Quality Assurance Specialist
3 days ago
We are seeking a skilled Software Quality Assurance Specialist to join our team.
About the Role:
- Design, develop and execute comprehensive test plans and test cases for Microsoft Dynamics 365 Customer Insights implementations.
- Validate the integrity, mapping and synchronization of customer data across Dataverse, CI-D, CI-J and third-party integrations.
- Conduct end-to-end testing of customer journeys, segmentation logic, data ingestion pipelines and marketing automations.
- Perform functional, regression, integration and UAT testing to ensure product quality meets business and technical requirements.
- Work closely with developers, data engineers and marketing teams to proactively identify issues and validate resolutions.
- Test API integrations, webhooks and data pipelines related to CI-D and CI-J within the Microsoft ecosystem.
- Ensure compliance with data privacy, governance and security standards during test execution and documentation.
Required Skills:
- 3-5 years of hands-on QA experience, preferably in projects involving Microsoft Dynamics 365 and Customer Insights (CI-D & CI-J).
- Strong understanding of Dataverse, its schema and data flow within the Microsoft Power Platform.
- Experience testing integrations with third-party systems (e.g., CDPs, email platforms, analytics tools).
- Familiarity with D365 CRM (particularly Customer Service module) from a QA perspective.
- Proficient in using tools for API testing (e.g., Postman), test case management and defect tracking (e.g., Azure DevOps, Jira).
Benefits:
- Competitive salary package
- Ongoing training and professional development opportunities
- Collaborative and dynamic work environment
How to Apply:
- Please submit your resume and cover letter outlining your relevant experience and qualifications.
- We appreciate all applications, however only shortlisted candidates will be contacted.
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