Customer Service Representative

1 month ago


Noida, Uttar Pradesh, India Snaphunt Full time

The Opportunity

We are seeking a skilled Customer Service Representative to join our team. As a key member of our sales and customer engagement team, you will be responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone.

Key Responsibilities:

  • Responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone.
  • Gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions.
  • Discuss with potential customers to inform them of the company's offerings and services.
  • Ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel.
  • Engage with existing customers to collect data on the impacts of the company's merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience.

Requirements:

To be successful in this role, you will need to be a persuasive, tenacious, and adaptive individual with strong communication abilities. You should be able to provide a positive first impression when interacting with customers, and be able to adjust to challenging circumstances.

About Us:

Our client is a Private incorporated company registered at Registrar of Companies, Kanpur. It is classified as Non-govt company and has an authorized share capital of Rs. 100,000 and a paid up capital of Rs. 100,000.



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