Financial Services Representative

2 weeks ago


Anand, Gujarat, India beBeeCollections Full time ₹ 30,00,000 - ₹ 60,00,000

About the Role

We are seeking highly skilled professionals to fill a critical position within our 3rd Party Collections Process for a leading financial services client. This opportunity is ideal for individuals with experience in international BPO voice processes, particularly those who have worked in collections or customer support.

Key Responsibilities

  • Handle outbound and inbound calls for collections while adhering to client and company policies
  • Follow up with customers on overdue accounts in a professional and persuasive manner
  • Maintain accurate records of customer interactions and payment commitments
  • Meet defined productivity and quality benchmarks
  • Provide timely updates and escalate issues where necessary

Requirements

  • Minimum 1 year of experience in an International BPO voice process (preferably in collections or customer service)
  • Strong command of spoken English with a neutral or US/UK accent
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to handle pressure and meet targets in a fast-paced environment
  • Flexible to work in rotational shifts (including night shifts)

What We Offer

A dynamic and goal-oriented work environment with opportunities for growth and development.



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