SAP SuccessFactors RCM Specialist

6 days ago


Mumbai, Maharashtra, India Capgemini Full time

Key Responsibilities

As a SAP SuccessFactors RCM professional, you will be working closely with the Release management, Test, Deploy, Local Support team to effectively manage workload via ServiceNow to achieve set SLAs. You will be responsible for completing daily and weekly tasks as required and preparing reports over it. Additionally, you will be expected to escalate incidents appropriately and timely, contribute to knowledge management, and distribute and share knowledge through training programs, portal, and brainstorming sessions.

Required Skills

We are looking for a professional with good knowledge and experience of ServiceNow. You should understand the underlying principles, processes, enabling tools, and technologies. Excellent verbal and written communication skills are also essential. Furthermore, you should be able to work in shifts and better collaborate in a dynamic and virtual team environment using communication, collaboration, and information management technologies effectively to navigate the information and knowledge environment.

Additional Requirements

A strong initiative with the ability to work with minimal supervision is required. You should be disciplined and professional in your work ethics and have a strong ability to set priorities and be flexible in a dynamic environment. Lastly, you should have a sound knowledge in MS Office and above.



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