
SAP SuccessFactors Specialist
2 weeks ago
Job Summary:
We are seeking a skilled SAP SuccessFactors expert to support our internal IT team.
Key Responsibilities:
- Configure and maintain SuccessFactors modules: EC, RCM, ONB, and PMGM.
- Provide Level 2/3 support for issue resolution, root cause analysis, and performance improvement.
- Collaborate closely with Business HR stakeholders/Product Owner to gather requirements and provide functional/technical solutions.
- Handle day-to-day operational issues and configuration changes in a fast-paced environment.
- Support secondary modules such as Learning Management System and reporting as required.
- Document changes, updates, and issue resolutions following internal IT change management protocols.
- Coordinate with SAP Support (SAP ONE Support Launchpad) for any escalated technical issues.
Requirements:
- Proven hands-on experience with configuration and support of SAP SuccessFactors modules: EC, RCM, ONB, PMGM.
- Good understanding of SAP SuccessFactors system architecture and data flow across modules.
- Working knowledge of Learning Management System and reporting tools like Story Reports, Ad Hoc Reports, or Canvas is a plus.
- Ability to analyze and resolve issues independently with minimal supervision.
- Prior experience working within an internal IT team setup, supporting HR business functions.
Skills & Qualifications:
- Bachelors degree in Computer Science, Information Systems, Human Resources, or a related field.
What We Offer:
- Opportunity to work with a dynamic team.
- Chance to develop your skills and expertise.
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