Technology Services Leadership Role

2 days ago


Bengaluru, Karnataka, India Victoria's Secret Full time

About the Role:

The Senior IT Operations Manager is a critical leadership position responsible for ensuring the smooth operation of Victoria's Secret's technology infrastructure. As a member of the company's IT leadership team, this individual will be accountable for planning, organizing, and executing technology infrastructure services that support the business.

Key Accountabilities:

  • Oversight of India and Far-East based technology infrastructure teams, including servers, databases, network, storage, and operations
  • Collaboration with global teams to design, implement, and maintain high availability systems with load balancing, redundancy, and clustering features
  • Development of infrastructure roadmaps, budgets, and priorities relative to business needs
  • Input for the infrastructure components of technology projects and initiatives, including technology standards and approaches, vendor software hardware life-cycles, information security risk assessment, maintenance and upgrade strategies, performant use of infrastructure resources, sourcing, internal outsourcing, hosting, and disaster recovery strategy
  • Management of all India-based infrastructure and telecommunication vendors, achieving reliable and cost-effective operation
  • Driving performance governance by adopting establishing key metrics to evaluate the effectiveness and efficiency of technology operations, project delivery, and resource management

What We Offer:

  • Competitive compensation package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment


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