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Technology Leadership Role
1 week ago
Chai Point is a leading provider of innovative solutions for retail businesses. We are committed to delivering exceptional customer experiences through our cutting-edge technology and expertise.
We are seeking a highly skilled and entrepreneurial individual to join our team as a Manager of IT Infrastructure. This role offers an exciting opportunity to work with a dynamic team and contribute to the growth and success of our organization.
The successful candidate will have experience in leading a team of IT support engineers, with a proven track record of showcasing continuous improvements. They will also possess excellent problem-solving and communication skills, as well as the ability to provide step-by-step technical help, both written and verbal.
Requirements:
- Retail experience is mandatory, with at least 3 years of experience
- Total experience of 5-6 years
- Experience working with ticketing tools such as Jira Service Desk or ServiceNow or similar tools
- Proven experience in leading a team of IT support engineers
- Excellent problem-solving and communication skills
