
Chief Information Technology Advocate
14 hours ago
Job Role: Strategic Business Partner
- Act as the primary liaison for assigned IT service and consulting clients.
- Build and maintain strong relationships with C-level and stakeholder groups to ensure alignment with client business objectives.
- Manage the entire account lifecycle, from onboarding to project delivery, renewals, and escalations.
- Collaborate with delivery teams and technical consultants to ensure seamless execution of IT projects and managed services.
- Understand client technology roadmaps and business challenges to effectively position our company's IT solutions and consulting services.
- Lead contract negotiations and ensure commercial terms are met.
- Stay up-to-date with emerging technologies and industry trends to provide consultative insights to clients.
Key Qualifications & Skills:
- Bachelor's degree in a related field (MBA preferred).
- 5–7 years of experience in account management, Client Success Manager, or a similar role within IT services, system integration, or consulting firms.
- Familiarity with emerging technologies such as AI, Cloud, ERP, Cybersecurity, Infrastructure, and Application Development.
- Strong relationship-building, negotiation, and presentation skills.
- Proficiency in CRM tools (e.g., Salesforce) and MS Office Suite.
- Ability to manage multiple accounts and projects while providing exceptional customer service.
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