Product Management Specialist

2 weeks ago


Mumbai, Maharashtra, India Paytm Full time
About Paytm:
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. Our mission is to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.

About the Team:
We are an end-to-end tech-enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer onboarding, seamless in-app to real-time offers for our customers. We partner with financial institutions and leverage the insights we gather through our ecosystem design to offer innovative and customized financial products to our consumers and merchants.

About the Role:
We are looking for a product manager who will work closely with business stakeholders and other teams to identify products required to be built and ensure alignment with key stakeholders. The ideal candidate will have 2-5 years of relevant experience in managing UPI business and creating awesome products that our customers love and engage. The role involves working closely with business leads to understand product use cases, customer journeys, business applicability and impact of each use case. The candidate will also engage and partner with internal stakeholders including risk, compliance, growth, marketing and legal to drive KPIs for respective product use cases. Additionally, the candidate will engage with PSP banks and NPCI on key compliance requirements and ensure that product use cases are implemented as per regulatory standards.

Key Responsibilities:
• Collaborate with business leads to understand product use cases, customer journeys, business applicability and impact of each use case
• Engage and partner with internal stakeholders including risk, compliance, growth, marketing and legal to drive KPIs for respective product use cases
• Engage with PSP banks and NPCI on key compliance requirements and ensure that product use cases are implemented as per regulatory standards
• Collaborate with NPCI on various working groups and brainstorm to build new products in alignment with organization requirements

Requirements:
• Bachelors/Masters degree from reputed institutions
• Professional experience in a product management or analytical role, with 2-5 years of experience
• Collaborative approach – ability to work cohesively with multiple internal and external stakeholders
• Excellent oral, written, verbal and interpersonal communication skills
• Sound understanding of UPI ecosystem on TPAP and acquiring sides; prior experience working as a product manager with a bank/payment aggregator especially on UPI/transaction banking

Why Join Us:
We offer a collaborative output-driven program that brings cohesiveness across businesses through technology. We improve the average revenue per user by increasing cross-sell opportunities. We provide a solid 360-degree feedback from your peer teams on your support of their goals. We respect, that is earned, not demanded from your peers and manager.

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