Order to Cash Specialist

3 weeks ago


Bengaluru, Karnataka, India IN19 Alcon Laboratories (India) Pvt Ltd Company Full time

About the Role:

The Order to Cash Specialist will play a critical role in supporting the Accounts Receivable processes of assigned businesses, ensuring quality, timeliness, and effectiveness. This involves reviewing and updating credit limits in line with the credit policy, managing ad-hoc requests, and ensuring all credit limits and risk categories are within date.

Key Responsibilities:

  • Process periodic credit limit and risk category reviews in line with credit policy
  • Ensure no overdue credit limits by monitoring own assigned cases and addressing incoming requests in a timely manner
  • Create material and provide data to be used in periodic credit committee meetings between global, regional, and local teams
  • Where required, run and review credit reference reports, applying findings to credit limit reviews
  • Approve credit limit reviews within authority level and follow up un-approved requests routed to management
  • Produce reports for review of inactive customers, collaborating with regional and local teams to identify accounts to be closed
  • Ad hoc reporting, research activities, and monthly KPI reports
  • Timely communication with regional & local AR teams/business function as required
  • Clear and customer-oriented communication with Alcon customers and regional teams to update credit limits and maintain credit master
  • Support the delivery of service levels and KPI targets
  • Support month-end/closing activities timely and in accordance with Alcon requirements and guidelines.

About You:

  • University degree, preferably Bachelor of Accounting/Commerce
  • 3-5 years of relevant experience with an outsourcing or financial service organization
  • Experience supporting shared service functions preferred but not required

Work Hours and Relocation Assistance:

  • 8 AM to 5 PM IST
  • Relocation assistance: Yes


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