Senior Support Administrator

4 weeks ago

Hyderabad, Telangana, India NTT Full time

About the Role

The Senior Support Administrator provides administrative support to Department Managers or Teams, relieving them of administrative details. This role performs general administrative duties, such as administrative support of department managers, and specializes in providing ancillary support services, such as facilities and office management, print, and travel.

Key Responsibilities:

  • Provides routine administrative support function with guidance
  • Provides administrative assistance with electronic diaries and scheduling commitments to ensure maximization of the manager's time efficiency, including the management of travel itineraries for domestic and international travel.
  • Provides administrative assistance by recording, producing and distributing minutes of management meetings and follow up on outstanding items.
  • Supports the preparation of meeting agendas, arrangement meeting logistics and facilities as required.
  • Drafts routine letters and correspondence and prepares reports and statistical information ensuring distribution to the relevant internal stakeholders.
  • Provides assistance with the management of hard copy and electronic files and records and maintain an adequate filing system.
  • Supports flow of information to internal and external stakeholders.
  • Provides assistance with maintaining office supply inventory and other additional supplies as needed.
  • Prepares, completes and distributes the routine management reports.
  • Prepares and creates presentations, spreadsheets and databases as required.
  • Processes incoming and outgoing mail and facsimile, by sorting and distributing to the relevant individuals.
  • Answers and screens telephone calls and responds to and resolves any queries or escalate complex queries to the relevant individual.
  • Provides assistance with any other administrative-type requests.

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