Senior Software Developer

7 days ago

Nagpur, Maharashtra, India beBeeSeniorSoftwareEngineer Full time US$ 80,000 - US$ 1,50,000
About Us:

Delta Air Lines is a global airline leader in safety, innovation, reliability, and customer experience. Our employees worldwide power our business, making us a pioneer in operational excellence while maintaining a reputation for award-winning customer service.

We strive to connect people and cultures globally, fostering understanding across a diverse world and serving as a force for social good. Our mission-driven company is fast emerging as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to our objectives, sustaining long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions.

Job Responsibilities:

  • Collaborate with business and IT teams.
  • Champion development and integration standards, best practices, and deliverables.
  • Deliver features using Salesforce configuration that can be maintained by the business into the future and are scalable to future use cases.
  • Design, configure, and deploy changes to permissions, roles, and other standard Salesforce metadata (objects, Lightning pages, apps, flows).
  • Work closely with the Salesforce Process Architect and related IT teams to ensure designs adhere to Salesforce best practices and are built for scalability.
  • Support business product owners in story development to ensure requirements on technical stories are appropriately detailed.
  • Participate in creating documentation to ensure no component or process is a closed system.
  • Optimize and improve existing Salesforce implementations to maximize benefit from investment.
  • Continually understand new features added to Salesforce's products and aid the business in regression testing.

Required Skills and Qualifications:

  • Bachelor's degree in information systems, Computer Science, or related field.
  • 3 years of enterprise experience developing Salesforce.com products.
  • A strong desire to maximize native Salesforce functions and adopt scalability as a core design principle.
  • Experience in Service Cloud implementation.
  • Understanding of object-based model, governor limits in Salesforce.
  • Experience in working with async and sync processes.
  • Proficient in advanced admin features (flows, dynamic forms).
  • Good understanding and hands-on experience in object-oriented programming, advanced use of Service Cloud, and Messaging in App on Web with Einstein bots.
  • Works well with individuals at all levels of Salesforce experience.
  • Deep familiarity with troubleshooting integrations and user issues within Salesforce.
  • Robust experience in Service Cloud features in an operationally critical context.
  • Embraces diverse people, thinking, and styles.
  • Consistently makes safety and security a priority.
  • Live chat/Message Experience required.
  • Flow experience required (detailed experience, no Lightning Flow).
  • Troubleshooting understanding (user support) a plus.

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