
SailPoint IdentityIQ Professional
1 week ago
SailPoint IdentityIQ Expert
We are seeking an experienced SailPoint IdentityIQ expert to provide comprehensive support, maintenance, and enhancement services for our Identity and Access Management (IAM) platform. The ideal candidate will possess operational expertise and be able to resolve L2 issues, implement minor enhancements, and ensure smooth day-to-day operations.
- Handle L2 support tickets, troubleshoot, and resolve SailPoint IdentityIQ issues.
- Develop, modify, and maintain SailPoint workflows, rules, and connectors.
- Monitor IAM platform performance and perform routine health checks.
- Collaborate with L3 teams for escalations and complex problem resolution.
- Support user provisioning, de-provisioning, and access reviews.
- Maintain documentation for configurations, processes, and fixes.
- 3+ years of hands-on experience with SailPoint IdentityIQ development and operations.
- Proficiency in Java, Beanshell, XML, and SailPoint APIs.
- Experience in IAM operations, including incident, change, and problem management.
- Strong analytical and troubleshooting skills.
- Knowledge of IT security and compliance best practices.
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