
Transformation Expert
1 week ago
Lead transformative initiatives that deliver impactful business outcomes and elevate the employee experience.
You will develop and implement robust frameworks to assess and drive progress on complex projects.
Proactively address challenges on multifaceted initiatives, ensuring seamless stakeholder alignment.
Use customer insights and feedback to continuously refine strategies and enhance business solutions.
Cultivate and maintain strategic relationships to identify opportunities for innovation and deliver superior products and services.
Direct and mentor a dynamic team, managing individual performance through regular coaching and development planning.
Effectively guide stakeholders through transformational change journeys by communicating strategies and driving adoption of new initiatives.
Anticipate and articulate the impacts of change, providing clear communication to support successful transition and sustainability of new processes.
Serve as a key change agent, championing adoption of innovative practices and fostering a culture of continuous improvement.
Deliver comprehensive analysis of current and future state workstreams, clearly articulating the value and impact of proposed solutions to inform strategic decision-making.
Requirements:
- 10+ years of technology project management or delivery management experience
- 4+ years of direct people management experience, leading high performing teams
- 1+ years in transformation experience in people, process or technology transformation
- Experience with change management, business analysis, or process analysis
- Proven expertise in spearheading people-centric or transformational initiatives, encompassing areas such as inclusion and belonging, skills development, talent acquisition, organizational transformation, and overall talent optimization
- Experience leading the people side of change for technologists
- Proven experience leveraging customer insights and feedback to continuously refine strategies and enhance business solutions
- Experience working to define, collaborate and deliver outcomes
- Excellent communication skills
- Experience communicating with cross-functional stakeholders, including executives, and influencing without authority
- Strong business and technology acumen
- Organizational agility
Preferred:
- Understanding of product team practices
- Experience leading matrixed teams
- Experience supporting multi-geographical teams
- Experience working on a technology delivery team
About the Opportunity:
Join a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact.
We're committed to enriching lives through technology, helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.
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