Process Optimization Specialist

6 days ago


Chennai, Tamil Nadu, India Maersk Full time
Job Description

Maersk is seeking a highly skilled Process Expert to join our team. As a key member of our operations team, you will be responsible for ensuring the timely and accurate updating and entering of data as per process. You will also be responsible for reporting tasks in an efficient manner to achieve high customer satisfaction and support timely Vendor payment process.

Key Responsibilities
  • Develop and establish practices and procedures in line with client's requirements, including specific compliance requirements as necessary
  • Design innovative trucking solutions that are best in class
  • Implement Transport Management System in coordination with other teams
  • Coordinate with procurement teams to identify the right vendor at the right cost
  • Establish good relations with truck operators, internal & external stakeholders, actively contributing & learning from best practices
  • Work closely with cross functions & external stakeholders to proactively solve operational challenges & deliver what we have promised to the customer
  • Responsible for adherence to all defined operations processes at all responsible locations & Comply with regulation in place
  • Carrying out process audits to verify integrity of processes & implement improvements to avoid any loss of revenue or reduce cost
  • Responsible for management & assessment of vendor as per agreed SLAs
Requirements
  • Cost-conscious mind-set
  • Good administrative skills
  • Good communication, relationship building and networking skills
  • A process builder and strong cross team-worker
  • Proficient in Outlook, Excel, Word and PowerPoint
Key Performance Indicators (KPIs)
  • Gross Profits & EBITDA
  • On time delivery
  • Audits and Vendor payments
Soft Skills
  • Team Player
  • Stakeholder management
  • Operations mind set
  • Communication skills, analytical skills and inclination to challenge Status quo

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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