Trade Services Lead
3 weeks ago
Wells Fargo is seeking a Trade Services Lead to ensure customer satisfaction by providing support services in the delivery of Trade Service products.
Key Responsibilities:
- Provide support services to customers for Trade Service products
- Ensure Trade Service products are delivered in accordance with standards
- Guide individuals on complex tasks related to Trade Service products
- Assist leaders in training staff on new Trade Service products or procedures
- Prioritize work and provide day-to-day leadership to team
- Identify opportunities for additional product sales through client referrals and make recommendations
- Collaborate with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers
- Exercise independent judgement while developing knowledge of function, policies, procedures, and compliance requirements
Required Qualifications:
- 6+ years of Trade Service experience, or equivalent
Desired Qualifications:
- Experience in Trade Service, or equivalent
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