Senior Role Cards Customer Advocate

Job Overview:We are seeking a skilled customer advocate to lead our support operations, ensuring exceptional customer experiences.You will oversee and optimize our support processes, focusing on proactive problem-solving, efficient issue resolution, and continuous improvement.The ideal candidate is a self-starter with a customer-centric approach, strong...

Job Title: Senior Associate - Retail Banking Ops-Cards Operations IssuingThis role is responsible for minimizing financial losses for the bank, merchants, and cardholders by implementing chargeback management processes. Chargeback operations involve promptly handling cases to prevent financial exposure. Daily dispute resolution requires thorough...

Technical Program Manager for Card InitiativesThe role of a Technical Program Manager is to oversee and manage technical projects related to card products, ensuring timely delivery and successful implementation.Key responsibilities include leading cross-functional teams, managing stakeholder expectations, and maintaining alignment with business...

Job SummaryLead Product Manager for Debit Card Products is responsible for developing and executing product strategies to maximize revenue and optimize cost. This role involves building best-in-class customer-centric value propositions, leading focused campaigns, and developing product strategies to drive business growth.Key ResponsibilitiesDevelop and...

Customer Support RoleWe are seeking a skilled Customer Support Specialist to ensure high customer satisfaction through prompt, professional, and empathetic responses.Provide exceptional support to customers via various communication channels;Resolve complex customer issues in a timely and efficient manner;Develop and maintain a comprehensive understanding of...

Job SummaryWe are seeking an experienced professional to join our team as a Senior Fraud Risk Modeler. As a key member of our risk management team, you will be responsible for developing and implementing advanced statistical and machine learning models to prevent fraud in credit card products.Responsibilities:Fraud Detection and Prevention: Develop and...

Role OverviewWe are seeking a skilled professional to handle customer inquiries and resolve issues efficiently.">About the JobThe ideal candidate will have excellent communication skills, patience, and a willingness to learn. As a customer service representative, you will be trained to handle customer calls, respond to queries, and ensure a positive customer...

Product Leadership RoleThis is a senior leadership position responsible for driving the product strategy and roadmap for our RuPay products. The role requires a deep understanding of card-on-device tokenization, EMVCo standards, and experience as a Tech Product Manager.Key Responsibilities:Developing and executing product strategy to drive growth and...

Technical Support Specialist PositionWe are seeking a highly skilled Technical Support Specialist to provide exceptional service to our customers, resolve complex issues, and enhance overall satisfaction.Main Responsibilities:Offer technical support to customers through phone, email, or chat, ensuring timely and accurate issue resolution.Manage and resolve...

This role is a fantastic opportunity to deliver exceptional customer service support and collections via phone calls.Key responsibilities include making outbound calls to insurance companies, end customers, and performing eligibility verification, obtaining prior authorization, requesting missing or incomplete payer information, updating patient information,...