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Senior Content Creator
1 month ago
Job Summary
As a Technical Writer at HappyFox, you will play a crucial role in creating high-quality, engaging content that supports business objectives and enhances user experience. Your primary responsibility will be to develop and maintain comprehensive product documentation, including solution articles, user guides, online help content, and release notes.
Key Responsibilities
- Content Creation: Develop compelling content that resonates with the target audience, including blogs, articles, and social media copies.
- Research: Conduct in-depth research on industry trends and competitor content to maintain a competitive edge and enhance content quality.
- Collaboration: Work closely with the marketing team to develop content strategies that align with business objectives and support lead generation goals.
- SEO Optimization: Optimize content for SEO and readability to improve search engine visibility and user engagement.
- Visual Content: Collaborate with designers to create high-quality infographics that complement written content.
- Product Documentation: Develop and maintain comprehensive product documentation, including solution articles, user guides, online help content, and release notes.
- Feature Documentation: Collaborate with product managers to understand new features and product updates, and develop effective documentation.
- Brand Consistency: Ensure all content adheres to brand voice and style guidelines.
Requirements
- 3-6 years of experience in content writing and technical documentation, preferably within a SaaS company.
- Excellent written and verbal communication skills.
- Strong knowledge of content and technical writing best practices, standards, and guidelines.
- Familiarity with content management systems (CMS).
- Strong collaboration skills and the ability to work effectively across cross-functional teams.
What We Offer
HappyFox offers a dynamic and supportive work environment that fosters growth and development. As a Technical Writer, you will have the opportunity to work with a talented team and contribute to the creation of high-quality content that makes a real impact.
