Strategic Business Insights Manager

1 day ago


Kota, Rajasthan, India beBeeDataDriven Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Unlock your potential in our Business Intelligence team.

Job Overview

This is a strategic role that drives data-driven decision-making by developing business insights, shaping promotion strategies, customer engagement, loyalty measurement, and advanced analytics adoption.

Key Responsibilities
  • Develop actionable insights in areas such as promotion effectiveness, elasticity, and customer engagement to inform business decisions.
  • Define and operationalize key performance indicators (KPIs) that measure customer lifecycle health, retention, and loyalty.
  • Prioritize the analytics backlog, balancing quick wins with deep-dive strategic analyses to drive business growth.
  • Manage and mentor analysts in methodology, prioritization, and problem-solving to ensure high-quality work.
  • Explore artificial intelligence and machine learning tools to improve customer segmentation, churn prediction, and self-serve analytics.
  • Collaborate with IT and data engineering teams to strengthen data infrastructure, governance, and quality standards.
  • Communicate findings to leadership and cross-functional teams effectively.
Requirements
  • 6+ years of experience in business insights, analytics, or customer intelligence, preferably in B2C retail, lifestyle, or e-commerce.
  • Strong track record in building customer metrics, such as retention, repeat, churn, and customer lifetime value.
  • Hands-on expertise with analytics tools, dashboards, and SQL.
  • Experience leading a small analytics team or mentoring analysts.
  • Exposure to AI/ML applications in CRM is a strong plus.
  • Excellent stakeholder management and communication skills.

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