Senior ServiceNow Order Management Developer Position

6 hours ago

Gulbarga, Karnataka, India beBeeServiceNow Full time ₹ 14,73,000 - ₹ 15,41,000
Order Management ServiceNow Developer

We are seeking an experienced Order Management developer to support a large-scale ServiceNow transformation project. The focus will be on designing and implementing Order Management and Delivery processes in ServiceNow, leveraging the OM product.

Main Responsibilities:

  • Develop enhancements and review existing designs identified during UAT phases.
  • Implement ServiceNow OM and CSM modules, including simple and complex order capture and orchestration, integrations with SPM & CSM processes, third-party tool integrations via APIs and Integration Hub.
  • Collaborate with technical leads to ensure best practices in design and development.
  • Translate user stories into ServiceNow features with minimal customization.
  • Contribute to prototyping and solution design leveraging native ServiceNow capabilities.

Requirements:

  • 6+ years of hands-on ServiceNow development experience, including minimum 3 years with Order Management (OM).
  • Strong expertise in Service Catalog definition and setup, Workspaces, UI Builder, Flow Designer, ServiceNow Platform features, CMDB, CSM, ITSM, SPM, and CSDM.
  • Portal management and customization, API integrations with third-party tools (scripted APIs, Integration Hub), experience in designing and prototyping solutions.
  • Knowledge of sales and ordering processes (SPM knowledge is a plus).

Desirable Skills:

  • Excellent communication: able to explain complex topics to non-technical audiences.
  • Strong problem-solving and analytical skills.
  • Ability to learn quickly and adapt to project needs.
  • Proactive and collaborative mindset, with a strong team spirit.

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