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Operations Manager
2 weeks ago
This role is responsible for the management of day-to-day operations, providing a consistent and welcoming environment to VIPs and CIPs. The Guest Relations Manager will work closely with various departments to ensure seamless execution of events and activities.
Key Responsibilities- Review previous day's operations, identify deviations, and initiate corrective action.
- Plan and coordinate events, including VVIP and VIP movements.
- Develop and implement Standard Operating Procedures (SOPs) for Guest Relations operations.
- Maintain coordination with government agencies, concessioners, and other stakeholders.
- Represent the organization in advance protocol coordination.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Proven experience in guest relations or a related field.
- Opportunity to work with a dynamic team.
- Chance to develop and implement SOPs.
- Collaborative and supportive work environment.
- Must be able to work flexible hours, including evenings and weekends.
- Must be able to travel as required.
