
Corporate Travel Professional
7 days ago
About this Role
We seek an experienced Travel Professional to carry out a range of duties related to airline ticket issuance, electronic document fulfillment, and fare rule interpretation.
Key Responsibilities:
- Issue and reissue airline tickets according to established protocols
- Process Electronic Miscellaneous Documents (EMDs) for airlines
- Analyze fare rules to ensure accurate application in ticketing systems
- Identify and report errors or discrepancies in transactions
- Liaise with airlines and service providers to resolve issues
- Process refunds on airline systems and through BSP Link
- Manage group bookings and coordinate with airlines to facilitate smooth travel arrangements
- Invoice clients for completed transactions
Requirements:
- Educational Qualification: Graduate or Undergraduate degree in Travel and Tourism, or equivalent qualifications
- Experience: 2-3 years in ticketing; candidates without ticketing experience are not eligible
- Essential Skills:
- Excellent written and verbal communication skills in English
- Proactive, self-driven, and results-focused approach
- A strong attention to detail, particularly in calculations
- Organizational skills with the ability to multitask
- Capacity to manage change and work effectively under pressure
- Advanced proficiency in Global Distribution System (GDS) software such as Amadeus and Galileo
We Offer:
A challenging role that requires strong analytical and problem-solving skills. The ideal candidate will possess excellent communication skills, a proactive attitude, and the ability to work independently in a fast-paced environment.
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