Business Development Specialist

4 days ago

Bhavnagar, Gujarat, India beBeeCustomerFocused Full time ₹ 6,00,000 - ₹ 10,00,000
Sales Operations Executive

The Sales Operations Executive plays a vital role in driving business growth by building and maintaining profitable relationships with key customers.

This individual is responsible for overseeing the relationship with customers handled by the sales team, ensuring timely follow-up on orders and payment recovery, and resolving customer complaints efficiently.

Key responsibilities include:

  • Becoming an expert in understanding key customer individual needs and addressing these effectively
  • Maintaining excellent interpersonal and communication skills to build strong customer relationships
  • Keeping customers updated on the latest products to increase sales

To excel in this role, candidates should possess:

  • A bachelor's degree in administration or a related field
  • A minimum of 6 months - 2 years of experience in sales operations
  • Proficiency in Microsoft applications
  • A positive attitude focused on customer satisfaction

In this position, you will have the opportunity to work closely with the sales team to develop and implement strategies that drive business results. If you are a motivated and customer-focused professional looking to make a meaningful impact, we encourage you to apply.

Responsibilities:

  1. Building and maintaining profitable relationships with key customers.
  2. Overseeing the relationship with customers handled by the sales team.
  3. Follow up on orders & payment recovery
  4. Resolving customer complaints quickly and efficiently.
  5. Keeping customers updated on the latest products in order to increase sales.
  6. Enthusiastic towards customer's query solving and escalation handling.
  7. Understanding key customer individual needs and addressing these.

Requirements:

  1. A bachelor's degree in administration or a related field or any graduate.
  2. A minimum of 6months -02 Year experience.
  3. Excellent interpersonal and communication skills.
  4. Proficient in all Microsoft applications.
  5. Maintain a positive attitude focused on customer satisfaction.

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