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Retail Experience Director
2 weeks ago
Job Opportunity
Job Description:
The Retail Centre Manager will be responsible for overseeing the day-to-day operations of the retail centre. This includes managing staff, maintaining high standards of customer service, and ensuring that all sales targets are met.
Responsibilities:
- Manage the retail centre efficiently and effectively.
- Ensure customer experience meets or exceeds company standards.
- Maintain high standards of housekeeping and hygiene within the retail centre.
- Conduct regular stock and sample audits to ensure accuracy and completeness.
- Attend to customer queries and complaints in a professional manner.
- Timely reporting to the retail operations team on a daily basis.
- Support sales teams to achieve sales targets.
Requirements:
- Minimum 6 months to 1 year of experience in retail management.
- Proven track record of success in store operations and SOP management.
- Basic knowledge of MS Office, Google Docs, Sheets, Forms, etc.
- Ability to work well under pressure and meet deadlines.
Benefits:
- Competitive salary package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to [insert contact details].
