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Technical Operations Director

3 weeks ago

Jaipur, Rajasthan, India beBeeProduction Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Senior Production Manager

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This is an exceptional opportunity to lead a team of professionals in managing the production environment for enterprise applications.

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  • Key Responsibilities:
  • Oversee application engineering, production support, and incident/problem management to ensure smooth operations across business-critical applications.
  • Collaborate with cross-functional teams to drive continuous improvement, automation, and performance tuning.
  • Provide direction on technical solutions, architecture decisions, and process improvements.
  • Manage risk and compliance through proactive monitoring and controls.
  • Foster a culture of accountability, agility, and continuous learning within the team.
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Qualifications & Skills:

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  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 15+ years of experience in IT, with 5+ years in a leadership role in production/application support.
  • Proven experience in managing large-scale, business-critical applications in a complex IT environment.
  • Strong problem-solving, crisis management, and decision-making skills.
  • Deep understanding of ITIL framework, DevOps principles, and SRE best practices.
  • Excellent interpersonal and stakeholder management skills.
  • Experience with monitoring tools (e.g., Splunk, AppDynamics, Dynatrace), cloud environments (AWS/Azure), and automation (CI/CD pipelines).
  • Strong verbal and written communication skills.
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Preferred Certifications:

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  • ITIL v4 Foundation / Intermediate.
  • PMP / Prince2 (optional but advantageous).
  • Cloud certifications (AWS/GCP/Azure Architect or DevOps).