Sales Solutions Specialist
3 weeks ago
At Keka Technologies Pvt. Ltd, we're committed to delivering exceptional HR solutions that drive business growth. As a key member of our team, you'll play a vital role in helping us achieve this goal.
About the RoleWe're seeking an experienced Sales Solutions Specialist to join our team. In this dynamic position, you'll work closely with our sales team to provide technical product expertise and consulting services. Your primary focus will be on validating customer technical requirements, mapping them to Keka's product capabilities, and showcasing the software's user experience and workflows to potential clients.
You'll also be responsible for leveraging your API knowledge to provide integration support and addressing technical inquiries effectively. Additionally, you'll maintain thorough documentation of customer interactions and consolidate feedback for continuous improvement.
Key Responsibilities- Customer Requirement Mapping: Validate and map customer technical requirements to Keka's product capabilities, considering available data, IT infrastructure, and security needs.
- Sales Support: Provide technical product expertise and consulting to the Sales team, enhancing their understanding of Keka's offerings.
- User Experience Demonstration: Showcase the software's user experience and workflows to potential customers.
- API Expertise: Leverage API knowledge to provide integration support on Keka's solutions with customer systems and address technical inquiries effectively.
- Documentation and Feedback: Maintain thorough documentation of customer interactions and consolidate feedback for continuous improvement.
In this role, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional HR solutions. You'll gain valuable experience in sales support, customer engagement, and technical product expertise. Our team is dedicated to innovation and continuous improvement, so you'll have the chance to grow and develop your skills in a dynamic and supportive environment.
RequirementsTo succeed in this role, you'll need:
- Excellent communication and interpersonal skills.
- Strong technical knowledge of APIs and software development.
- Ability to analyze complex customer requirements and map them to Keka's product capabilities.
- Experience in sales support and customer engagement.
- Strong problem-solving and analytical skills.
Keka Technologies Pvt. Ltd is a leading provider of HR solutions that help businesses unlock their full potential. Our mission is to deliver exceptional products and services that drive business growth and improve employee experiences.
SalaryThe estimated salary for this role is ₹25 lakhs - ₹40 lakhs per annum, depending on your level of experience and qualifications.
This figure is based on industry standards and takes into account factors such as location, skills, and market conditions.
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