Senior Manager of Business Improvement

3 days ago

Powai, Maharashtra, India beBeeImprovement Full time ₹ 1,50,00,000 - ₹ 2,10,00,000

Job Overview:

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  • This role will lead large-scale, high-complexity improvement initiatives at the global shared services level and across the enterprise.

The Senior Manager will drive alignment with stakeholders on how to best leverage improvement initiatives to achieve strategic objectives.

This position will provide coaching and guidance to deliver solutions based on lean thinking/methods.

Responsibilities include learning and development content creation and approach to build and embed improvement capabilities at the GIC and across the enterprise.

This role will also provide coaching and guidance to CI Managers.

Key Responsibilities:

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  • Lead and support improvement initiatives that accelerate business results
  • Apply a structured engagement model while meeting customers where they are
  • Partner with business leaders to achieve results through consultation on process management, problem-solving, change management, and risk management
  • Lead/drive improvement initiatives by expertly leveraging optimal methodologies and/or frameworks
  • Incorporate Change Mgmt. and Project Mgmt. principles for optimal and sustainable results
  • Support RWRP initiatives with the activation of our CI capabilities

Advancing Improvement Capabilities & Culture:

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  • Develop and implement an improvement community strategy
  • Build continuous improvement capabilities across the enterprise through training, coaching, and hands-on support
  • Support the development and skill-building of the CI Managers (GIC) and CI Consultants (US)
  • Lead events and activities to drive employee engagement
  • Own improvement processes, frameworks, and capabilities

Requirements:

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  • Minimum 8 years of relevant experience required
  • Preferred: Master's degree in Shared Service Operations / Business / Engineering, LEAN Six Sigma (Yellow, Green, or Black Belt)

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